Communication & Customer Service: When no news is not good news
When communication and customer service are in sync, your business will prosper. But poor communication leads to dissatisfied customers. As a customer, it’s probably happened
When communication and customer service are in sync, your business will prosper. But poor communication leads to dissatisfied customers. As a customer, it’s probably happened
Whether your business sells a product or service, your customers want their experience with your business to be a positive one. And the basis of
Dealing with difficult customers is a common part of most businesses. You’ve no doubt heard the adage The Customer Is Always Right. But if you’ve
7 Reasons to Improve Your Customer Service in 2017 Matthew had an anniversary surprise for his wife – a limousine trip to the city, dinner at
A key goal in business is satisfying your customers, right? Wrong. Satisfaction is a word that has become synonymous with customer service, but we don’t
As a business owner, you probably spend considerable time, effort and money getting new customers. If you want to grow your business, you are no