Tag Archives | executive coaching

Why Leadership Training and Development is Essential for Your Business

Are you one of those still doubting the need for training and developing the leaders in your company? You might argue that leadership training and development does not come cheap. And that your organisation has bigger issues to tackle, and money should be allocated on those rather than on training. But I advise you to look at those areas where you are struggling. Chances are, it will lead back to how your organisation is being controlled and guided by its leaders.

Good leaders and how they manage and motivate their employees are critical in the success and growth of a business. That is why you should treat leadership training and development as an investment and not just as an additional cost incurred by the company.

4 reasons you should invest in leadership training and development

1) For improved profits. Training leaders in your company will lead to better bottomline figures. This is because of the clear link between effective leadership and customer satisfaction. And satisfied customers keep coming back. As such, good leadership leads to financial gains.

2) For better performance. Poor leadership practices lead to a drag in employee performance, leading to sluggish results when it comes to customer satisfaction. In this fast-paced world, and with so much competition in the business arena, you should not remain stagnant and resistant to change. Saying yes to leadership training and development should be one of your priorities. If the leaders your employees turn to are highly trained, your workforce will be more motivated to perform well. Well-trained leaders will lead to a driven and passionate workforce. Training and development of leaders will bring out the best in your employees. They will be focused, efficient and more effective in addressing day-to-day work.

3) To build a competitive edge. If you do not want your business to be stuck where it is, you need to focus your goals on growth and expansion. You need to constantly keep up with changing times and a competitive environment by boosting your own edge. In order to develop these strategies, first take a look at your own strengths, weaknesses, opportunities and threats. Proper leadership training and development allows you to reexamine how you can effectively manage your business, specifically how you run things inside the company and its effects on how you transact with your customers.

4) For employee retention. Various business research has proven that there is a correlation between a company’s leadership structure and operation and employee motivation and retention. Studies reveal that the most common reason employees leave is not because of stresses of work, but because of the people – particularly the managers and leaders – those in authority. If you want your people to stay, then you should invest in good leaders.

With so many issues going on in your business, training and development might be the last of your worries. But if you do not take this crucial step in your business, you might lose out on new knowledge and potential learnings you will acquire that will eventually bring your business more success. In the short term, you might need to invest time, energy and money on leadership training and development, but in the long run you will surely gain a lot more than you have invested. Let Yellow Coaching help you. An expert business coach will help you run your training and development programs smoothly and effectively. Contact us today.


Why Coaching is Essential for Mid-Level Managers

There are many skills required of supervisors, team leaders and managers within large organisations. They need to deliver on the expectations of shareholders or government, senior management, their direct reports, as well as customers or clients. These mid-level management positions require this 360-degree view at all times.

Managers rise to this level due to their own career goals and aspirations, which they also focus on progressing for their own fulfillment and the benefit of the organisation. For these reasons middle management positions can be the most valuable yet challenging in an organisation.

Supervisors, team leaders and managers deliver on the objectives of the organisation through the people they manage. They are responsible for giving team members training, guidance, support, encouragement, and affirming and adjusting feedback to improve performance – which all requires skill, patience, time and energy.

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Why executive coaching is essential for mid-level managers

Simply being in a management role does not necessarily give managers the skills required to manage their team effectively. While some managers are ‘natural leaders’, others are brought up through the ranks of the business from technical roles. While they may be brilliant in their area of expertise, many find that being a manager requires another set of skills altogether.

Managers need specialised people skills, excellent communication, and a clear management strategy. Most importantly, they need the confidence that they have the right and responsibility to manage their team.

Too often managers are unsure how to manage difficult behaviours, and instead of addressing these, they choose to do nothing, hoping the situation will rectify itself over time. This condones poor performance and can result in frustration for team members who are performing well.

Change and uncertainty in the organisation (due to such things as staff turnover, budget cuts, downsizing, amalgamation or office relocation) puts stress on every member of the team. During this time middle managers must continue to deliver on business KPIs; manage not only how they themselves are impacted by the changes but the effects the changes have on all those that report to them; all while ensuring exceptional levels of service are maintained for customers.

At times these managers are in a position of knowing information but not being able to deliver it to their team, or having to communicate it in a way that will mitigate disruption and distrust. They often bear the brunt of team members’ anxiety and anger about changes to their role.

To ensure the smooth operation of business through such challenging times, and minimize the risk of WHS issues caused by stress, it is essential that team leaders, supervisors and managers obtain outside guidance, support and mentoring through executive coaching.

Executive mentoring assists these leaders to get an outsider’s perspective on what they are experiencing from professionals who are not emotionally connected to the changes taking place. As well as this clarity, executive coaching provides managers with an opportunity to express frustrations, seek advice, and plan strategies and actions to overcome challenges.

Any organisation undergoing adjustments to roles, processes or structure should implement executive coaching for mid-level managers as part of its change management process. Contact Yellow Coaching to find out more.