Simply being in a management role does not necessarily give managers the skills required to manage their team effectively. While some managers are ‘natural leaders’, others are brought up through the ranks of the business from technical roles. While they may be brilliant in their area of expertise, many find that being a manager is a different ballgame!
Managers need specialised people skills, excellent communication, and a clear management strategy. Most importantly, they need the confidence that they have the right andresponsibility to manage their team.
Too often managers are unsure how to manage difficult behaviours, and instead of addressing these, they choose to do nothing, hoping the situation will rectify itself over time. This condones poor performance and can result in frustration for team members who are performing well.
In our Habits of Effective Managers Leadership and Management Program we discusswhy managers must manage their team, outline the results of not managing teams effectively, and give step-by-step instructions to encourage the best performance from your team.
We’ll discuss the very real difference between leadership and management, and the difference between being assertive and micro-managing. Attendees will leave with The 4 Habits of Effective Managers that are essential for building a great team and successful business.
The 4 Habits of Effective Managers are:
1. Relationship (they know their people exceptionally well)
The key to building great team relationships is communication. We’ll show you how to conduct weekly One on One Meetings with direct reports to facilitate excellent relationships with your team, improve performance, build teamwork, and reduce workday interruptions for both the manager and the employee.
2. Feedback (they constantly talk to them about their performance)
We’ll discuss why managers don’t give feedback, why praise alone doesn’t work, and most importantly we’ll give you step-by-step instructions on how to give feedback effectively. Then we’ll practice it until we get it right!
3. Coaching (they constantly ask for more performance)
The purpose of coaching your team is to encourage improved effectiveness. We’ll show you how to get your team involved in setting goals for the business and following through until those goals are accomplished.
4. Delegation (they delegate exceptionally well)
Delegation creates future leaders and managers in your business, and gives your team authority and accountability. It also gives you time to work on your business, not just in it. We’ll discuss why you need to delegate, what to delegate, and how to delegate.
Our workshops are highly interactive. The rules that we set at each workshop are that we are all responsible for our behaviour, that we agree to participate, we agree to encourage other’s ideas and that we must have fun. The more fun we have, the more we remember, learn and implement. Also, it’s one of the Points of Culture in our business so to not do so, we will be in breach!
We are pleased to offer flexible delivery methods to suit the needs of your team and your business.
If your business could benefit from our management training program, please contact us for more information. We look forward to hearing from you.