Business Marketing: 5 things you must do before you start!
If you’re in business, you probably want more profit than you’re currently getting. And the most effective way to do that is to increase your
If you’re in business, you probably want more profit than you’re currently getting. And the most effective way to do that is to increase your
No matter how well your business did last year (and we hope it was a brilliant year for you), there are 3 fundamental things you
Whether you’re a manager, business owner, or employee, one thing we’re sure of: You want 2018 to be a great year! Your wish-list might include
Dealing with difficult customers is a common part of most businesses. You’ve no doubt heard the adage The Customer Is Always Right. But if you’ve
Would you like to increase your business profit? Here’s five simple strategies to make more money in your business and boost your profit margins …
Do you have a difficult employee that doesn’t do what you ask them to do? Maybe they’re not returning customer phone calls, not turning up
As a business owner, is time management one of your strengths, or are you working more hours than ever, and still not getting everything done?
Do you want a team of high-performing employees in your business? Have you got some star players, but a few stragglers bringing the team down?
7 Reasons to Improve Your Customer Service in 2017 Matthew had an anniversary surprise for his wife – a limousine trip to the city, dinner at
When leading and managing a team, a one-size-fits-all approach doesn’t cut it. Many people rise through the ranks of an organisation because of their natural ability
(one your competitors won’t tell you, and one everyone should be told!) Do you sometimes feel that your competitors have a secret that’s allowing their
Think of the successful business people you know. What makes them successful? Is it their wealth, management ability, respect they get from others, perseverance, determination, or
All work and no play is not a sound strategy in business for retaining employees. Tasks employees need to do at work may be repetitive
Are you one of those still doubting the need for training and developing the leaders in your company? You might argue that leadership training and
There are many skills required of supervisors, team leaders and managers within large organisations. They need to deliver on the expectations of shareholders or government,
A key goal in business is satisfying your customers, right? Wrong. Satisfaction is a word that has become synonymous with customer service, but we don’t
Time is your most precious resource. Time is one thing we all have that’s not replaceable. We can’t slow it down, stop it, get it back
As a business owner, are you spending time and money on advertising and marketing but seeing little result? Are you advertising in the same publication
As a business owner, you probably spend considerable time, effort and money getting new customers. If you want to grow your business, you are no
Your current knowledge, goals, skills, experience and actions have created the business you have today. If you are dissatisfied with any aspect of your business,
Do you find that your staff sometimes (or perhaps often) don’t do what you’ve asked them to do? Does it seem like no matter how many
They care about what you can do for them. A big mistake when marketing your business is to only tell your prospects the features of
Before you take action, here are the 8 most important questions to ask … As a business owner, you probably know that you need help
The Entrepreneurial Fallacy Entrepreneur has become a buzzword over the last few years. Entrepreneur is not a bad word – in fact, it’s pretty harmless
Referral Rewards … do you give them to people who refer your business on to others? If you are (or aim to be) a referral-based
Business Owners: Did you know that using testimonials from your customers is a great marketing strategy? It probably sounds so simple that you’re about to
“It is what it is” is a useful phrase that acknowledges acceptance of a business situation you can’t change. For example: Economic downturn? It is
There are many effective strategies for goal-setting. Visualisation, strategic planning, writing goals down, breaking them into achievable chunks, ensuring they are SMART, and linking achievement
We all know them … ‘lucky people’. As business owners they find the most effective employees, they snag the best opportunities, and they seem to
The best way to get a referral-based business is simple: Do a good job! When your customers are happy with your product or service, chances
Are your team members lazy, unproductive, and unmotivated? Do they have a poor attitude? Do you wish someone would deal with them for you, so
What Got You Here Won’t Get You There … Your current knowledge, goals, skills, experience and actions have created the business you have today. If
Do you want a better plan for yourself and your business? Do you have big dreams and goals but never seem to achieve them? Do
Focusing on what you can control, not what you can’t, is essential in business. Economy dragging? Industry downturn? Lack of consumer confidence? All these things
Mistakes!! We all make them. Sometimes they are the best way to learn, especially when starting out in business. Often you don’t know who your
I recently heard a radio DJ get in touch with celebrity Kim Kardashian at her Sydney hotel. Of course there is nothing unusual about a
I recently had the opportunity to meet with Christie Dawes, Australian Paralympic wheelchair racing athlete. Christie’s story is truly inspirational. Christie has one thing that
A wonderful client of ours stated recently that she’s impatient. That wasn’t big news … many of the business owners we work with are. In
You’ve probably heard the saying that what you say to yourself, about yourself, when you’re by yourself, are the most powerful words you will ever
What will you get from working with a business coach? There are three main areas of focus when working with us … mindset, knowledge,
So often we hear the lament “It’s only Wednesday … I wish the weekend would hurry up!” And of course, we have all felt the
In business, it’s not what you know that matters, it’s what you do. You may have a Harvard MBA, but if you don’t use what